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We value our customers and are here to help them. If you have any questions, queries or comments, please provide as specific information as possible and we will respond as quickly as possible to help you resolve it.

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Machine Model

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Frequently asked questions

How long does it take to complete an order?

Orders take 1 to 3 days to process, depending on the item purchased.

Can I inspect the goods before receiving them?

 Yes, you can check the quality of the goods before proceeding to payment.

What should I do if there is a problem with my custom order?

We sincerely apologize if the merchandise you received differed from what you ordered. Please contact our customer service to arrange for the item to be returned for a free replacement.

How long does shipping usually take?

Shipping times will vary depending on your country and region. Please see acmer's shipping policy for details.


5th Floor, Building 1, Shanhai Science Park, No. 6 Zhongyu Avenue, Longhua, Shenzhen, Gunagdong, 518110

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Phone: +86 15986525851
9:00AM - 9:00PM GMT+8